Communication, Mindfulness David Keller Communication, Mindfulness David Keller

No One Ever Changed Their Mind Via E-mail

In digging through my cavernous repository of articles in my Pocket queue, I uncovered a piece from Slate that declared The Death of the Telephone Call.  I’ll never forget when a prominent investor once shared the story of dismissing America Online as a viable investment option because, “Why would I send someone an e-mail when I can just pick a phone and call them?!?”

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Communication, Mindfulness, Behavioral David Keller Communication, Mindfulness, Behavioral David Keller

Three Lessons Learned on the Wrong Ferry

My family and I recently relocated from Cleveland to Seattle as I prepare to join up with the good people at StockCharts.com.  So far, that has meant 37 hours on I-90 West (which was a fantastic adventure for the Kellers!), unpacking a great many moving boxes, holding endless family meetings on where specific chairs will go in the new house, and many other key issues.

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Communication David Keller Communication David Keller

What Do You Do When Someone Else is Talking?

“You can’t use these while you’re using this,” I explained to my daughter, pointing to my ears then to my mouth. One of the things no one tells you about being a parent is that you will spend much of your life coaching your children to be better communicators. Unfortunately for many of us, they tend to pick their worst habits from their parents!

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Behavioral, Communication, Investing David Keller Behavioral, Communication, Investing David Keller

Beyond Behavioral Biases

It's so easy to reduce Behavioral Finance to a bottomless list of biases.  As with many aspects of the financial industry, we get way too focused on labeling things instead of understanding them. A recent article from Behavioral Scientist pointed out the limitations of defining Behavioral Economics (which I tend to use interchangeably with "Behavioral Finance" because as far as I'm concerned they're the same thing) as a series of fallacies.

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Behavioral, Communication David Keller Behavioral, Communication David Keller

The Universal Language of Charts

My family and I are on Spring Break this week in Sicily.  We decided to go full immersion and rented a house in a small town outside of Palermo.  We travelled via Munich and had a couple days there to explore before heading to Italy.  As I had hoped and expected, we're learning so much about new people and places.  At the same time, we're learning a great deal about ourselves as well as the universality of the human condition.

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Those who can not remember the past are condemned to repeat it.
— George Santayana